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Adding a new e-mail address to Outlook Express
Finding your account details
Before you can begin the configuration process you must locate your e-mail address and
password. If you can remember both of these you can proceed to the next section.
Finding your e-mail details on your Yes PC
If your computer came from Yes Computers pre-configured with an internet connection you
should be able to locate your e-mail details within the text document on your desktop.
The document is usually named "Internet Details" or "YesIT Connection Details". This is
created by the engineer when your computer is built and contains all of the details
required to access your internet connection and e-mail. If you cannot locate this file
don't worry - see the section below "Finding your e-mail password by contacting us".
Once you have located the file, double-click on it to open it in notepad. You should see
a screen similar to the following:
The information you need to make a note of is highlighed in blue in the above picture.
Your details may be different to those listed above, make a note of them on a piece of
paper, you will need them later.
When you are sure you have the details you need, close Notepad and move on to the next
section.
Finding your e-mail password by contacting us
If you cannot find your e-mail details on your PC - either because the information has
been deleted or lost, or if the PC in question is not a Yes PC - it is possible to
retrieve your e-mail password by contacting us. In some cases we will not be able to
retrieve your password but will be able to re-set it for you.
Contact us during office hours on the following number:
+44 (1384) 370 990
You will need to know the name part (the part before the @) of your e-mail address
and should be prepared to provide at least 1 piece of security information such as your
post-code, contact number or date you purchased your PC or Internet Connection.
Once you have retrieved your password, proceed to the next section.
Setting up your account in Outlook Express
Once you have your e-mail details. Start Outlook Express and follow the
instructions below.
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On the menu bar, click on Tools then Accounts, as shown.
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You will be presented with the "Internet Accounts" dialog, click on the Mail tab
at the top.
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To begin creating your new account, click on Add and choose Mail... from
the flyout menu.
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The "Internet Connection Wizard" appears and will prompt you for the information it
needs to configure your new internet connection. Enter your name in the space provided,
this will be displayed on messages you send, enter your company name or anything you
wish to be displayed to recipients. When you are satisfied, click Next >.
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Next you will be prompted to enter your e-mail address. This is the e-mail address you
wish to be displayed to people you send to. Enter your e-mail address and click Next
>
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The next screen requires you to enter your e-mail servers. These are the servers which
e-mail will be sent and recieved through. Leave the "My incoming mail server is a" set
as POP3.
Under "Incoming mail (POP3, IMAP or HTTP) server:", enter mail.yescomputers.co.uk
"Outgoing mail server" is dependent on your internet connection. If you connect to the
internet using our service, or are unsure of what your internet connection is, use
smtp.yescomputers.co.uk as shown below.
If you use another ISP for your
internet connection (such as AOL, Freeserve, Tiscali or British Telecom) you must use
their outgoing mail server to send mail. Some common ISPs are shown below, along with
the corresponding setting for "Outgoing Server".
| Internet Provider |
Outgoing Mail Server |
| FreeServe |
smtp.freeserve.co.uk |
| BT Internet |
mail.btinternet.com
mail.btclick.com |
| Tiscali |
smtp.tiscali.co.uk |
| AOL |
smtp.aol.com |
| Blueyonder |
smtp.blueyonder.co.uk |
When you have entered both e-mail server addresses, click Next > to continue.
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All YesIT e-mail accounts now support using your e-mail address as the account login,
instead of the old-style ABC123 logins. This means you no longer have to
rememeber a separate login name.
In the "Account name:" box, enter your full e-mail address, including the
@yescomputers.co.uk or @yesit.co.uk part.
In the "Password:" box, enter your password. Type your password carefully, it will show
up as stars or blobs.
When you have entered your account name and password, click Next >.
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The next screen is just the end of the wizard... click Finish if you are happy
with all the information, or click Back if you want to change anything.
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After completing the wizard, the new account should appear in the "Mail accounts" list.
If you want to assign the account a friendly name (this is very useful if you have
multiple e-mail accounts) continue to the next section, otherwise press Close.
Your e-mail account is now configured for use.
Giving your account a friendly name
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In the "Mail Accounts" list, highlight the e-mail account you have just created by
clicking it once. Click the Properties button. The properties window for the
e-mail account is displayed.
Type in a friendly name, such as "John's E-mail" or "Smith Family E-mail", and click
OK to accept the changes.
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Click Close to close the "Internet Accounts" dialog.
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